PROMOTION TERMS AND CONDITIONS
ECCO Secret Spring Surprise: The ECCO Secret Spring Surprise offer is available to customers on the ECCO Australia database that have been issued with an email and a code to redeem. Customers will receive an exclusive $50 off their next purchase when they receive an email with a unique code. Discount can only be redeemed when any full price item (including shoes & accessories) over $250 is added to cart. Offer may be redeemed only once per transaction. If there is one or more full price item in cart the discount will be pro-rated off each full price item. Offer may be redeemed online at au.ecco.com or in an ECCO retail store. The offer is valid from Friday the 1st of August 2025, until Sunday the 10th of August 2025 ending at 11.59pm. The unique code provided is generated for single use and cannot be re-generated if lost or misplaced. When purchasing online, the discount will apply at checkout when the unique code is entered, with the discount being calculated before shipping fees are applied. If purchasing in an ECCO retail store, the Secret Spring Surprise email with the unique code, must be presented at time of purchase for the offer to be redeemed.
Available while stocks last: Sizes, styles and colours may vary and are subject to availability. The offer cannot be back dated and we do not accept back orders or rain checks.
No further discounts apply: This offer cannot be used to obtain discounts for existing or past purchases and cannot be used in conjunction with any other coupon, promotional offer or discount. Offer received is non-redeemable for cash. Promotion cannot be used with any other offer and cannot be backdated.
For the duration of the promotion receive free standard shipping and free returns on all orders.
Delivery times: Due to volume received during promotional periods please be aware that there may be a delay with the processing and delivery of your order. Our delivery partner Australia Post is working hard to ensure you receive your items as quickly as possible. The best way to track your deliveries is through Australia Post’s mobile app. Get expected delivery dates, localised service updates and stay notified if things change.
You can also track your parcels on auspost.com.au by using the tracking tool.
Click & Reserve: Click & Reserve is not available during this promotional period.
ECCO reserves the right to end or extend this promotion at any time without notice. We reserve the right to select the styles on promotion, amend, end or extend any of the details of the promotion at any time without notice.
Returns: All returns from this promotion will be handled via our returns policy, which can be viewed here.
If you have any questions or concerns regarding this promotion, please contact us via email at eccoau@ecco.com, live chat or phone us on 1300 138 099.
Please read our full ECCO Terms and Conditions. To view the ECCO Privacy Policy, please visit our Privacy Policy. For more information about shipping please read our Shipping Policy here. For more general questions please visit our Customer Service page.